--- title: "Contact Us" url: "https://stteresashartlepool.bhcet.org.uk/contact" school: "St. Teresa’s Catholic Primary School" --- Admissions Consultation BHCET schools in Hartlepool [Click Here](https://stteresashartlepool.bhcet.org.uk/governance/admissions-consultation) **Tel:** 01429 274936 **Email:** admin@stteresashartlepool.bhcet.org.uk # Contact Us [Embedded content](https://www.google.com/maps/embed?pb=!1m16!1m12!1m3!1d73977.92257773277!2d-1.4607442786435114!3d54.58972048684545!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!2m1!1sSt%20Teresa%E2%80%99s%20Catholic%20Primary%20School%20Callander%20Road%20Hartlepool%20TS25%203BG!5e0!3m2!1sen!2sen!4v1686072260288!5m2!1sen!2sen) **Mrs Jo Bruton (Head Teacher)** When you telephone us you will speak to either: **Mrs Janette Robinson (Office Manager)** **Miss Emma Lythe (Administrative Assistant)** **Mrs Sarah Robinson (School Business Manager Part Time)** ### **Contacting us regarding a complaint** Please note, if you have any concerns, or wish to make a complaint, the following protocols must be followed: - Firstly, contact the appropriate school staff directly to allow for matters to be solved informally. - If a complaint remains unresolved, a stage 2 formal complaint must be set out in writing and sent to the Headteacher or Chair of the Local Governing Committee as appropriate. From here, a formal investigation will be underway. Once an investigation is complete you will be made aware of the outcomes and how the issue will be resolved. - If you remain dissatisfied, you may request that your complaint be heard by the complaints appeal panel. If you have a complaint or concern relating to trees, kindly refer to the [guidance ](https://files.schudio.com/bishop-hogarth-catholic-education-trust/files/documents/Trees_on_School_Land_Advice.pdf)before making contact. ### St. Teresa’s Catholic Primary School Callander Road Hartlepool TS25 3BG 01429 274936 ## Submit Enquiry Online ### WE ARE ST TERESA'S - [About Us](https://stteresashartlepool.bhcet.org.uk/our-school/welcome) - [Welcome](https://stteresashartlepool.bhcet.org.uk/our-school/welcome) - [Mission Statement](https://stteresashartlepool.bhcet.org.uk/our-school/mission-statement) - [Vision, Values and Virtues](https://stteresashartlepool.bhcet.org.uk/our-school/our-school-mission-statement-and-vision) - [Our Outcomes](https://stteresashartlepool.bhcet.org.uk/our-outcomes) - [Our Performance](https://www.find-school-performance-data.service.gov.uk/school/148367/st-teresa's-catholic-primary-school,-hartlepool) - [Bishop Hogarth Catholic Education Trust](https://bhcet.org.uk/) - [Vacancies](https://stteresashartlepool.bhcet.org.uk/vacancies) - [Contact Us](https://stteresashartlepool.bhcet.org.uk/contact) - [School Prospectus](https://stteresashartlepool.bhcet.org.uk/school-prospectus) - [Catholic Life](https://stteresashartlepool.bhcet.org.uk/catholic-life) - [Governance](https://stteresashartlepool.bhcet.org.uk/governance) ![St. Teresa’s Catholic Primary School](https://files.schudio.com/st-teresa-s-catholic-primary-school-hartlepool-2/images/logo/Bishop_Hogarth_and_Hexham_Logo_new_(1).png) ### St. Teresa’s Catholic Primary School Callander Road Hartlepool TS25 3BG 01429 274936 - [Office 365](https://outlook.office.com/bhcet.org.uk) - [Liturgy](https://liturgy.bhcet.org.uk/) ### Social Media - [Facebook](https://www.facebook.com/stteresashartlepool/#) - [Instagram](https://www.instagram.com/stteresas_hartlepool/) ### Translation ### Office 365 [Sign in to Office 365](https://outlook.office.com/) © Copyright 2025–2026 St. Teresa’s Catholic Primary School School & Trust Websites by [ ![Schudio logo](https://stteresashartlepool.bhcet.org.uk/img/logo/light.png) ](https://www.schudio.com/)